Restoring Factory Defaults
Quantum Force 19000 and 29000 Appliances Getting Started Guide|60
Restoring Factory Defaults
If necessary, restore the appliance to its factory default settings.
Important - If you restore factory defaults, note that all information on the appliance is
deleted.
Restoring in Gaia Portal
To restore an appliance in Gaia Portal:
1. In your web browser, connect to the management IP address:
https://<IP Address of Appliance>
2. Log in to the Gaia Portal with the administrator username and password.
3. In the left navigation tree, click Maintenance > Factory Defaults.
The Factory Defaults window opens. The image installed on the appliance is shown.
4. Click Apply.
The appliance reboots and begins the installation process of the selected version.
Restoring from the Boot Menu
To restore the appliance from the Boot Menu:
1. Connect the supplied serial cable's RJ45 or USB type-C connector to the console port on
the front of the appliance.
2. From the computer, open a terminal emulation program such as PuTTY or Microsoft
HyperTerminal.
3. Configure the terminal emulation program:
n
In PuTTY select the Serial connection type.
n
In the HyperTerminal Connect To window, select a port from the Connect using
list.
4. Define the serial port settings:
9600 BPS, 8 bits, no parity, 1 stop bit
5. From the Flow control list, select None.
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