CHAPTER 3
Contacts
• Search for a Contact in the All Directories Screen, on page 89
• Corporate Directory, on page 91
• Instant Message and Presence Contacts, on page 105
• Personal Address Book, on page 107
• Reverse Name Lookup for Incoming and Outgoing Calls, on page 110
Search for a Contact in the All Directories Screen
The All directories is the landing page of your contacts. Typically, it automatically retrieves the contacts
from your personal address book and Bluetooth-paired phone.
If your target contact is not in the displayed directories, you can perform a manual search in the screen. The
search scope covers the following directories (if enabled):
• Personal address book
• BroadSoft directory, including the following subdirectories:
• Enterprise
• Group
• Personal
• Enterprise Common
• Group Common
• LDAP directory
The manual search operation tries to retrieve the contacts from the directories in the following order:
• Personal address book
• BroadSoft directory
• LDAP directory
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
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