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Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1
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Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
Cisco Call Back Provides users with an audio and visual
alert on the phone when a busy or
unavailable party becomes available.
For more information, refer to:
• Cisco Unified
Communications Manager
System Guide, “Cisco Unified
IP Phones” chapter.
• Cisco
Unified
Communications
Manager Features and
Services Guide, “Cisco Call
Back” chapter.
Cisco Unified
Communications
Manager Assistant
Enables managers and their assistants to
work together more effectively by
providing a call-routing service,
enhancements to phone capabilities for the
manager, and desktop interfaces that are
primarily used by the assistant.
For more information, refer to:
Cisco Unified Communications
Manager Features and Services
Guide, “Cisco Unified
Communications Manager
Assistant With Proxy Line
Support” and “Cisco Unified
Communications Manager
Assistant With Shared Line
Support” chapters.
Client matter codes
(CMC)
Enables a user to specify that a call relates
to a specific client matter.
For more information, refer to:
• Cisco Unified
Communications Manager
Administration Guide”, Client
Matter Codes” chapter.
• Cisco
Unified
Communications
Manager Features and
Services Guide, “Client
Matter Codes and Forced
Authorization Codes” chapter.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference
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