Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
7-16
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1
OL-14620-01
To exit the Expansion Module screen, press the Exit softkey.
Call Statistics Screen
You can access the Call Statistics screen on the phone to display counters,
statistics, and voice-quality metrics in the following ways:
• During call—You can view the call information by rapidly pressing the ?
button twice.
• After the call—You can view the call information captured during the last call
by displaying the Call Statistics screen.
Note You can also remotely view the call statistics information by using a web
browser to access the Streaming Statistics web page. This web page
contains additional RTCP statistics that are not available on the phone.
For more information about remote monitoring, see
Chapter 8,
“Monitoring the Cisco Unified IP Phone Remotely.”
Ta b l e 7-5 Expansion Module Statistics
Item Description
Link State Overall expansion module status
RX Discarded Bytes Number of bytes discarded due to errors
RX Length Err Number of packets discarded due to improper length
RX Checksum Err Number of packets discarded due to invalid
checksum information
RX Invalid Message Number of packets that have been discarded because
a message was invalid or unsupported
TX Retransmit Number of packets that have been retransmitted to
the expansion module
TX Buffer Full Number of packets discarded because the expansion
module was not able to accept new messages