Cisco 7941G - Unified IP Phone VoIP User Manual

Chapter 9 Troubleshooting and Maintenance
Resetting or Restoring the Cisco Unified IP Phone
9-18
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1
OL-14620-01
Resetting or Restoring the Cisco Unified IP Phone
There are two general methods for resetting or restoring the Cisco Unified IP
Phone:
• Performing a Basic Reset, page 9-18
• Performing a Factory Reset, page 9-19
Performing a Basic Reset
Performing a basic reset of a Cisco Unified IP Phone provides a way to recover if
the phone experiences an error and provides a way to reset or restore various
configuration and security settings.
Table 9-4 describes the ways to perform a basic reset. You can reset a phone with
any of these operations after the phone has started up. Choose the operation that
is appropriate for your situation.
Lighted buttons on the first Cisco
Unified
IP Phone Expansion Module
7914 are all red.
Verify that the Cisco Unified IP Phone Expansion Module 7914
is configured in Cisco Unified
Communications Manager.
Lighted buttons on the second Cisco
Unified
IP Phone Expansion Module
7914 are all amber.
Verify that the Cisco Unified IP Phone Expansion Module 7914
is configured in Cisco Unified
Communications Manager.
Table 9-3 Cisco Unified IP Phone Expansion Module 7914 Troubleshooting (continued)
Problem Solution

Cisco 7941G - Unified IP Phone VoIP Specifications

General

Brand	Cisco
Model	7941G - Unified IP Phone VoIP
Category	IP Phone
Language	English