Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
5-20
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1
OL-14620-01
Quality Reporting
Tool (QRT)
Allows users to use the QRT softkey on a
phone to submit information about problem
phone calls. QRT can be configured for
either of two user modes, depending upon
the amount of user interaction desired with
QRT.
For more information refer to:
• Cisco Unified
Communications Manager
System Guide, “Cisco Unified
IP Phones” chapter.
• Cisco Unified
Communications Manager
Features and Services Guide,
“Quality Report Tool”
chapter.
Redial Allows users to call the most recently dialed
phone number by pressing a button.
Requires no configuration.
Ring setting Identifies ring type used for a line when a
phone has another active call.
For more information refer to:
• Cisco Unified
Communications Manager
Administration Guide,
“Directory Number
Configuration” chapter.
• “Creating Custom Phone
Rings” section on page 6-2.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference
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