Cisco, Cisco Systems, the Cisco logo, and the 
Cisco Systems logo are registered trademarks or 
trademarks of Cisco Systems, Inc. and/or its affiliates in 
the United States and certain other countries. All other 
trademarks mentioned in this document or Website are the 
property of their respective owners. The use of the word partner does not 
imply a partnership relationship between Cisco and any other company. 
(0705R)
© 2008 Cisco Systems, Inc. All rights reserved.
OL-17709-01
QUICK REFERENCE
Cisco Unified IP Phone 
7962G and 7942G for 
Cisco Unified 
Communications
Manager 6.1(3)  
(SCCP and SIP)
Softkey Definitions
Phone Screen Icons
Button Icons
Common Phone Tasks
Softkey Definitions
AbbrDial Dial using a speed dial index 
number
Answer Answer a call
Back Return to the previous Help topic
Barge Add yourself to a call on a shared 
line
CallBack Receive notification when a busy 
extension becomes available
Cancel Cancel an action or exit a screen 
without applying changes
cBarge Add yourself to a call on a shared 
line and establish a conference
CFwdALL Set up/cancel call forwarding
Clear Delete records or settings
Close Close the current window
ConfList View conference participants
Confrn Create a conference call
Delete Remove characters to the right of 
the cursor when using EditDial
Details 
(SCCP only)
Open the Details record for a 
multiparty call in the Missed Calls 
and Received Calls logs
Dial Dial a phone number
DirTrfr 
(SCCP only)
Transfer two calls to each other
DND Turn on/off Do Not Disturb 
(DND)
EditDial Edit a number in a call log
EndCall Disconnect the current call or the 
current intercom call
Erase Reset settings to their defaults
Exit Return to the previous screen
Common Phone Tasks
View online help on 
the phone
Press .
Place a call Go off-hook before or 
after dialing a number.
Redial a number Press Redial. Or press 
the Navigation button 
while on-hook to see 
your Placed Calls log.
Switch to the handset 
during a call
Pick up the handset.
Switch to the speaker 
or headset during a call
Press   or  , then 
hang up the handset.
Mute your phone Press  .
Use your call logs Press   to choose a 
call log. To dial, 
highlight a listing and go 
off-hook.
Edit a number Press EditDial, << or >>.
Hold/resume a call Press Hold or Resume.
Transfer a call to a new 
number
Press Transfer, enter the 
number, then press 
Tran sfer again.
Place an intercom call Press intercom button, 
enter a number if 
necessary, and speak 
after you hear the tone.
Start a standard (ad 
hoc) conference call
Press more > Confrn,
dial the participant, then 
press Confrn again.