Why can't I set up Call Forward All on my Cisco 7962?
Your Cisco IP Phone may reject your attempt to set up Call Forward All directly on the phone if the target number that you enter would create a Call Forward All loop or would exceed the maximum number of links permitted in a Call Forward All chain. Contact your system administrator for details.
Why can't I hear a dial tone on my Cisco 7962 IP Phone?
There are several reasons why you might not hear a dial tone or be able to complete a call on your Cisco IP Phone: * You might not be connected to the Extension Mobility service. If this is the case, log into the Extension Mobility service. * The system might require a Client Matter Code (CMC) or Forced Authorization Code (FAC) after dialing a number (SCCP phones only). If so, enter the required code after dialing. * Your phone might have time-of-day restrictions. If this is the case, change the time-of-day restrictions that prevent you from using some features during certain hours.
What to do if softkey doesn't appear on Cisco IP Phone?
If a softkey you need isn't showing on your Cisco IP Phone, it could be due to a few reasons: * There might be more softkeys available than currently displayed. Press the More button to see additional options. * The available softkeys depend on the current line state. Try changing the line state, such as going off-hook or having a call connected. * It's possible your phone isn't configured to support the feature associated with the softkey. In this case, contact your system administrator to request access to the feature.
Why does Cisco 7962 IP Phone show Security Error?
If your Cisco IP Phone displays a Security Error, it means your phone's firmware has identified an internal error. If the message continues to appear, contact your system administrator.
How to fix too light or too dark Cisco IP Phone screen?
If the screen display on your Cisco IP Phone is too light or too dark to read, it's likely due to changes in the display settings. To fix this, choose . Press 1, 3 on the keypad. Press until you can see the phone screen display. Press Save.
What to do if Cisco 7962 IP Phone Settings button is unresponsive?
If the Settings button on your Cisco IP Phone is unresponsive, it's possible that your system administrator has disabled it on your phone. Contact your system administrator to resolve this.
Why does Barge fail on Cisco 7962?
Barge fails and results in a fast busy tone because you cannot barge an encrypted call if the phone you are using is not configured for encryption.
What causes disconnection after using Barge on Cisco 7962?
You are disconnected from a call that you joined using Barge if the call is put on hold, transferred, or turned into a conference call.
Why does CallBack fail on Cisco 7962?
CallBack might fail on your Cisco IP Phone if the other party has Call Forward enabled.
General| Line Keys | 6 |
|---|---|
| Headset Jack | Dedicated headset port |
| Weight | 3.5 lbs |
| Ethernet | 10/100BASE-T Ethernet connection through 2-port switch |
| Protocol Support | SCCP, SIP |
| Power | IEEE 802.3af PoE |
| Speakerphone | Full-duplex speakerphone |
| Supported Codecs | G.711, G.729a, G.729ab, G.722 |
| Display | 320 x 222 pixel, 4-bit grayscale graphical LCD |
| Audio | Handset, headset, and speakerphone |
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