52 OL-19612-01
Tips
• When calling Mobile Voice Access, you must enter the number you are calling and your PIN if any
of the following are true:
–
The number you are calling from is not one of your remote destinations.
–
The number is blocked by you or your carrier (shown as “Unknown Number”).
–
The number is not accurately matched in the Cisco Unified Communications Manager database;
for example, if your number is 510-666-9999, but it is listed as 666-9999 in the database, or
your number is 408-999-6666, but it is entered as 1-408-999-6666 in the database.
• If you incorrectly enter any requested information (such as mobile phone number or PIN) three times
in a row, the Mobile Voice Access call disconnects, and you are locked out for a period of time.
Contact your system administrator if you need assistance.
Turn on Mobile Connect
from your mobile phone
1. Dial your assigned Mobile Voice Access number.
2. Enter your mobile phone number (if requested) and PIN.
3. Press 2 to activate Mobile Connect.
4. Choose whether to turn on Mobile Connect for all configured
phones or just one:
–
All phones—Enter 2.
–
One phone—Enter 1, then the remote destination you want to
add, followed by #.
Make a call from your
mobile phone
See Placing a Call—Additional Options, page 21.
Turn off Mobile Connect
from your mobile phone
1. Dial your assigned Mobile Voice Access number.
2. Enter your mobile phone number (if requested) and PIN.
3. Press 3 to disable Mobile Connect.
4. Choose whether to turn off Mobile Connect for all configured
phones or just one:
–
All phones—Enter 2.
–
One phone—Enter 1, then the remote destination you want to
add, followed by #.
Turn on or off Mobile
Connect access to all your
remote destinations from
your desk phone
1. Press Mobility to display the current remote destination status
(Enabled or Disabled).
2. Press Select to change the status.
3. Press Exit.
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