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Fax: 408 527-0883
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View Missed Calls Only
1. View your call history.
2. Press Misse
d. Alternately, press the session
button mapped to the Call History icon.
Dial Call History
1. View your call history, or navigate to your
missed or placed calls.
2. Scroll
to a listing and lift the handset, or press
Select.
3. T
o edit a number before dialing, press More >
EditDial.
11 Directories
1. Press Contacts .
2. Scroll and select a direct
ory.
3. Use y
our keypad to input search criteria.
4. Press Submit.
5. T
o dial, scroll to a listing and press Dial.
12 Settings
Volume
The Volume bar is located to the left of the keypad.
• To adjust the handset, headset, or
speakerphone volume, press Volume when the
phone is in use.
• T
o adjust the ringer volume, press Vol u m e on
the left (-) or right (+).
• T
o silence the phone when ringing, press
Volum e left one time. Press Volu m e left (-)
multiple times to lower the ringing volume.
Screen Brightness
1. Press Applications .
2. Sel
ect Settings > Brightness.
3. Press
the Navigation cluster left or right to
increase the brightness and press Save.
Screen Contrast (8811 only)
1. Press Applications .
2. Se
lect Settings > Contrast.
3. Press the Navigation cluster left
or right to
change the contrast and press Save.
Font Size
1. Press Applications .
2. Se
lect Settings > Font Size.
3. Se
lect Tiny, Small, Regular, Large, or Huge.
4. Press Save.
13 Phone Buttons and
Hardware
Line and Session Buttons?
Line buttons are located on the left side of the
phone screen. Buttons that are not assigned to
phone lines can be used for speed-dials and other
features. Contact your system administrator for
more information.
Note If you are using a locale that reads right to
left, such as Arabic, the line button and
session button locations are swapped.
Session buttons are located on the right side of the
phone screen.
Softkeys
Four softkey buttons are located below the phone
screen. You can press More (when available) to
reveal additional softkeys.
List and Menu Navigation
Press up, down, left, or right on the four-way
Navigation cluster.
A scroll bar on the screen indicates your relative
position within a list.
To select the highlighted item, press Select. Or, use
the keypad to enter the corresponding item
number.
Exit a Menu
To exit a menu completely, press Exit.
To go back one level in a menu, press Back
.
Note If you press and hold Back, you exit a
menu completely.
14 USB Charging
To charge your mobile phone, use the side USB port
of the Cisco IP Phone 8851 or 8851NR, or use the
side or back USB port of the Cisco IP Phone 8861
or 8865. To charge your tablet, use the back USB
port of Cisco IP Phone 8861 and 8865.
15 Intelligent Proximity
(Intelligent Proximity is applicable to Cisco IP
Phone 8845, 8851, 8861, and 8865; it is not
supported by the Cisco IP Phone 8811 or
8851NR.) If your administrator has enabled this
feature, you press the second line button to open
the Bluetooth menu to pair and connect your
smartphone or tablet.
After your smartphone or tablet connects, its name
displa
ys on the second line label and you use this
line to manage your smartphone or tablet calls.
You can also use the Hands-free 2-way audio entry
in the Bluetooth menu.
1. Press Appl
ications .
2. Se
lect Bluetooth.
3. Enabl
e or disable Hands-free 2-way audio.
16 Tips
How Can I Keep Track of Multiple Calls?
Line button colors indicate call states and can help
you stay oriented when handling multiple calls
including shared lines:
• Ri
nging call—Flashing amber
• Connected call—Solid green
• Held call—F
lashing green
• S
hared line in-use remotely—Solid red
• S
hared line on hold remotely—Flashing red
What Is the Best Way to Use My Headset?
If you use a headset to dial or answer a call, your
headset is the primary audio path and a headset
icon displays in the right corner of the header bar.
Press An
swer to automatically answer the call
using the headset.
How Do I Set Up Speed Dials?
To set up Speed Dials and customize other features
and settings for your phone, use a web browser on
your computer to access the Self Care Portal.
Contact your administrator fo
r the Self Care Portal
URL.
17 For More Information
Find User Guides, Quick Start Guides, and Quick
Reference Cards online:
http://www.cisco.com/c/en/us/support/coll
aborati
on-endpoints/unified-ip-phone-8800-series/produc
ts-user-guide-list.html
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