Reset the Phone to the Factory Settings from the Phone Keypad
You can reset the phone to the factory settings. The reset clears all the phone parameters.
Procedure
Step 1 Remove power from the phone in one of these ways:
• Unplug the power adapter.
• Unplug the LAN cable.
Step 2 Wait 5 seconds.
Step 3 Press and hold # and plug the phone back in.
Step 4 When the Headset and Speaker buttons are lit, release # and enter the following key sequence:
123456789*0#
The light for the Headset button turns off after you press the 1 key. After you enter the key sequence, the
Mute button lights.
Do not power down the phone until it completes the factory reset process, and the main screen
appears.
Caution
The phone resets.
Perform Reset All Settings from Phone Menu
Perform this task if you want to reset your user and network setup settings to the default values.
Procedure
Step 1 Press Applications .
Step 2 Choose Administrator settings > Reset settings > All settings.
If necessary, unlock the phone options.
Related Topics
Apply a Phone Password
Reboot Your Phone from the Backup Image
Your Cisco IP Phone has a second, backup image that allows you to recover the phone when the default image
has been compromised.
To reboot your phone from the backup image, perform the following procedure.
Maintenance
2
Maintenance
Reset the Phone to the Factory Settings from the Phone Keypad
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