Cisco 8832 Quick Start Guide

Sign In as a Call Center Agent
When you're ready to start your work as a call center agent, you sign into the phone and set your status.
Your administrator can set up your phone so that when you sign into the phone, your status is set to Available
automatically. In this case, you don't need to manually set the status.
Procedure
Step 1 Press AgtSgnIn.
Step 2 Check your status as a call center agent.
If the status is Available, the icon displays beside your phone number. Otherwise, proceed with the next
steps to manually set the status.
Step 3 Press Agt status.
Step 4 Highlight the Available status.
Step 5 Press Select.
Sign Out as a Call Center Agent
When you're ready to end your work as a call center agent, change your status and sign out of the phone. After
you sign out, you won't receive more call center calls.
If you're on a call and know that you will sign off as soon as the call completes, change your status to Wrap-up.
Procedure
Press AgtSgnOut.
Change Your Status as a Call Center Agent
From time to time, you may need to take a brief break. To do that, change your status so that calls will not
ring on your phone.
Procedure
Step 1 Press Agt status.
Step 2 Highlight the Unavailable status.
Step 3 Press Select.
Step 4 Press Agt status.
Step 5 Highlight the Available status.
Calls
13
Calls
Sign In as a Call Center Agent

Cisco 8832 Specifications

General

Control type	Buttons
Display type	LCD
Product type	IP conference phone
Voice codecs	G.711a, G.711u, G.722, G.729A, G.729ab, OPUS, iLBC
Certification	CE Markings per directives 2014/30/EU and 2014/53/EU and 2014/35/EU \u2028 \u2028 UL 60950 Second Edition \u2028 CAN/CSA-C22.2 No. 60950 Second Edition \u2028 EN 60950 Second Edition (including A11 and A12) IEC 60950 Second Edition (including A11 and A12) EN 60950-1 IEC 60950-1 AS/NZS 60950.1 47CFR Part 15 (CFR 47) Class B AS/NZS CISPR32 Class B \u2028 CISPR32 \u2028Class B EN55032 \u2028 Class B EN 300 386 ICES003 Class B \u2028 VCCI Class B \u2028 EN61000-3-2 \u2028 EN61000-3-3 \u2028 EN61000-4-2 IEC61000-4-2 EN61000-4-3 IEC61000-4-3 EN61000-4-6 IEC61000-4-6 KN22 Class B \u2028 EN55024 \u2028 CISPR24 \u2028 KN24 Armadillo Light AS/ACIF S004 NZPTC220
Product color	Charcoal
Frequency range	100 - 20000 Hz
Built-in display	Yes
Display diagonal	3.9 \
Languages support	ARA, BUL, CAT, CHI (SIMPL), CHI (TR), CZE, DAN, DEU, DUT, ENG, ESP, EST, FIN, FRE, GRE, HEB, HUN, ITA, JPN, KOR, LAT, LIT, NOR, POL, POR, RUM, RUS, SER, SLK, SLV, SWE, TUR, UKR
Display resolution	480 x 128 pixels
Security algorithms	EAP-FAST, EAP-TLS, SHA-256, SSH
Ethernet LAN data rates	10, 100 Mbit/s
Ethernet interface type	Fast Ethernet
Supported network protocols	IPv4, IPv6, SIP, SDP, UDP, DHCP, GARP, TFTP, HTTPS, RTP, RTCP, Cisco Discovery Protocol, LLDP
Cables included	USB
Storage temperature (T-T)	-10 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	10 - 90 %
USB connector type	USB Type-C
RJ-45 ports quantity	1

Weight and Dimensions

Width	278 mm
Height	61 mm
Weight	1850 g