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Cisco 8851 Quick Reference Guide

Cisco 8851
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Cisco 8851 MPP Quick Reference Guide
Cisco 8851 MPP QRG 2 23/06/20
Placing a Call
You can place a call in a number of ways:
1. Enter a number, then pick up the handset
2. Enter the number, then press the Call softkey
3. Using the hands-free speakerphone
- Enter a number using the keypad
- Press Speakerphone
4. Using the headset
- Enter a number using the keypad
- Press Headset
Answering Calls
You can answer a call either using the handset, headset, or speakerphone. To answer an incoming
call:
1. Lift the handset
,
or
- Press the Answer softkey. or
- Press the flashing Red line key
2. If you are using the Headset
- Ensure the Headset
button
is pressed
- Press the Answer softkey, or
3. Press the Speaker
button
Placing a Call on Hold
To place an active call on hold:
Press the Hold button on the phone or the Hold softkey
To resume a held call:
Press on the phone or press the Resume softkey.
Placing Multiple Calls
It is possible to make multiple calls however, only one active call can be in progress at any time,
other calls are placed on hold.
To make a new call during an active call:
1. Press the Hold softkey or Hold
button (to place the original call on hold
2. Press the New Call softkey
3. Dial the second number
Both calls will appear on the screen (Active Call ) (Held Call )

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Cisco 8851 Specifications

General IconGeneral
Resolution800 x 480 pixels
Network InterfacesDual Gigabit Ethernet ports
Headset PortYes
AudioWideband audio
Ethernet10/100/1000 Mbps
USBYes, USB 2.0
PowerIEEE 802.3af/at Power over Ethernet (PoE)
ProtocolsSIP
PoEYes
Codec SupportG.711, G.722, G.729, iLBC
Headset ConnectorRJ9
LinesUp to 5 lines
Dimensions229 x 256 x 41 mm (excluding foot stand)
Weight1.2 kg

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