Cisco 8865 Firmware Migration Master Guide

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Convert between Enterprise Firmware and Multiplatform Firmware
for Cisco IP Phone 7800 and 8800 Series
Last Updated: April-2019
Contents
Firmware Migration (Overview) ....................................................................................................................... 2
Firmware Migration FAQ (MUST READ) ........................................................................................................... 6
Unified CM-Based Migration Method (Enterprise to MPP) ............................................................................. 9
Unified CM-Based Migration Method (MPP to Enterprise) ........................................................................... 13
Appendix A: Flex plan - How to order licenses via Product Upgrade Tool (PUT) ........................................... 16
Appendix B: How to generate licenses for firmware conversion ................................................................... 21
Appendix C: Bulk Provisioning (Unified CM-Based Method) .......................................................................... 26
Appendix D: Overview of the Cisco IP Phone MPP GUI .................................................................................. 27

Cisco 8865 Specifications

General

Resolution	800 x 480 pixels
Audio	Wideband audio
Bluetooth	Yes
Wi-Fi	No
Speakerphone	Yes
Display	5-inch color LCD
USB Ports	2
Camera	720p HD camera
PoE	IEEE 802.3af/at
Protocols	SIP
Codecs	G.711, G.722, G.729, iLBC
Ethernet Ports	2 (10/100/1000)
Headset Connector	RJ-9, USB
Power Adapter	Optional
Weight	3.5 lbs