Cisco 8865 Firmware Migration Master Guide

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Q: My customer purchased the wrong phone type and just need to migrate the
phone to the call control they have. Can we do this?
A: No. Please work with customer service to get the phones returned and the proper phones sent to the customer. The BU will not replace
phones or migrate phones for customers that make a mistake when ordering our phones.

Cisco 8865 Specifications

General

Resolution	800 x 480 pixels
Audio	Wideband audio
Bluetooth	Yes
Wi-Fi	No
Speakerphone	Yes
Display	5-inch color LCD
USB Ports	2
Camera	720p HD camera
PoE	IEEE 802.3af/at
Protocols	SIP
Codecs	G.711, G.722, G.729, iLBC
Ethernet Ports	2 (10/100/1000)
Headset Connector	RJ-9, USB
Power Adapter	Optional
Weight	3.5 lbs