CHAPTER
Draft 1A - CISCO CONFIDENTIAL
6-1
Cisco Aironet 1240AG Series Access Point Hardware Installation Guide
OL-7293-01
6
Troubleshooting
This chapter provides troubleshooting procedures for basic problems with the access point. For the most 
up-to-date, detailed troubleshooting information, refer to the Cisco Technical Support and 
Documentation website at the following URL:
http://www.cisco.com/en/US/products/hw/wireless/tsd_products_support_category_home.html
Sections in this chapter include:
• Checking the Access Point LEDs, page 6-2
• Checking Basic Settings, page 6-4
• Low Power Condition, page 6-6
• Running the Carrier Busy Test, page 6-13
• Running the Ping Test, page 6-14
• Resetting to the Default Configuration, page 6-14
• Reloading the Access Point Image, page 6-16
• Obtaining the Access Point Image File, page 6-19
• Obtaining the TFTP Server Software, page 6-19