What to do for other HDD hardware errors in Cisco ASR 1000?
- SSierra GoldenSep 12, 2025
If you see the message '%SPA_SE1-3-DISK_UNKNOWN_STATE: SIP0/0: SPA-WMA-K9[0/0]: The disk drive on the SPA doesn't seems to be on known operational state' on the console of your Cisco Network Router: 1. Check for a loose cable connection to the HDD on the SPA and reconnect the cable. 2. Collect the output from the `show tech-support` command on the Cisco WebEx Node SPA console and contact Cisco technical support.
 


















