Warranty
MX Warranty coverage periods are as follows:
Product
Warranty
Period
Warranty Information
MX64 Lifetime
Full lifetime hardware warranty with next-day advanced replacement
included.
MX64
Accessories
1 Year
The following are considered accessories:
SFP Modules, all mounting kits and stands, interface modules, additional
power cords
Additional warranty information can be found on the Return Policy and Requesting an RMA page of the Cisco Meraki
website.
If your Cisco Meraki device fails and the problem cannot be resolved by troubleshooting, contact support to address the
issue. Once support determines that the device is in a failed state, they can process an RMA and send out a
replacement device free of charge. In most circumstances, the RMA will include a pre-paid shipping label so the faulty
equipment can be returned.
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