Getting Started
Upgrading Firmware
Cisco Small Business SPA 300 Series, SPA 500 Series, and WIP310 IP Phone Administration Guide 8
1
 
Upgrading Firmware
Phones should be upgraded to the latest firmware before using any administration 
features. There are various ways to upgrade your firmware:
All Phones
• Cisco SPA 9000 Voice System Setup Wizard—If you are using the Cisco 
SPA IP Phones with a Cisco SPA 9000, you can use the Cisco SPA 9000 
Voice System Setup Wizard to upgrade your phones. See the 
Cisco SPA 
9000 Voice System Setup Wizard User Guide
. (Note: The Setup Wizard 
does not support the Cisco SPA 300 Series IP Phones.)
• Autoprovisioning—A configuration file that includes upgrade information is 
downloaded by a user’s phone when it is powered on. See the “Upgrading, 
Resyncing, and Rebooting Phones” section on page 145.
Cisco SPA 30X, Cisco SPA 50XG, and WIP310
• Firmware Upgrade Executable File (Cisco SPA 30X, Cisco SPA 50X or 
WIP310)—Download the firmware upgrade utility from the product page on 
Cisco.com to your PC desktop and run the upgrade from your PC by 
double-clicking the executable file. Your computer must be on the same 
network as the Cisco SPA IP Phone.
Cisco SPA 525G/525G2
• Configuration Utility (Cisco SPA 525G/525G2)—You can download the 
latest firmware onto your PC desktop and use the configuration utility to 
upgrade your firmware. 
WIP310
• TFTP/HTTP server—The latest firmware image file is loaded onto an HTTP/
TFTP server and is accessed by a web browser. See the 
Cisco WIP310 
User Guide
 for more information.
Determining the Current Firmware Version
Before upgrading, determine the current firmware version: