APPENDIX B: Key System w/ Voicemail
APPENDIX B: Key System w/ Voicemail
Introduction:
UC520 supports two voice system configuration types – PBX type and Key system type. Appendix B
focuses on the Key System configuration. Typical Key Systems consist of one or more analogue lines
coming from the PSTN (e.g. FXO or CAS trunks) that ring a group of selected phones. To make
outbound calls, IP Phone users would select one of the buttons on their IP Phones that correspond to the
lines from the PSTN. In addition to the PSTN lines, users would have internal extensions with
voicemail.
Objective:
The main objective of this lab is to configure the basic Key System with some voicemail features using
the Cisco Configuration Assistant (CCA). At the completion of this lab, the system will be setup as a
Key System with extensions of all users, voicemail boxes, intercom, paging and power failover config.
Reference:
Video Demo for CCA: http://tools.cisco.com/cmn/jsp/index.jsp?id=61293
Topology:
Setup steps:
1. Launch CCA, connect to the created community and enter the username and password
(cisco/cisco) and let it discover the network and connected devices. If you have not already done
so, plug in the 7970 and the 524 IP Phones to the PoE ports on the UC500. Once the IP Phones
get an extension assigned, launch CIPC and make sure it gets extension 203 (x203)
2. Check the topology to ensure all the connected phones are showing up. Unplug any lines that are
connected to the FXO ports on the PODs.
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