Cisco UC500 series User Manual

Cisco Unified Communications Technical Training
Page 2 of 171
Table of Contents
Lab Topology.............................................................................................................................................. 4!
Lab Overview.............................................................................................................................................. 5!
LAB 1: Plug & Play.................................................................................................................................... 6!
LAB 2: PBX, Voicemail & DialPlan.......................................................................................................... 8!
LAB 3: Business Schedule and Auto Attendant....................................................................................... 23!
LAB 4: Advanced Feature Lab................................................................................................................. 39!
LAB 5: Verifying VoiceViewExpress & IMAP....................................................................................... 61!
LAB 6: Basic ACD ................................................................................................................................... 67!
LAB 7A: Security on UC500 and SR520................................................................................................. 71!
LAB 7B: Wireless................................................................................................................................... 106!
LAB 7C: Wireless setup wizard with SPA525G Phones........................................................................ 110!
LAB 8A: Configuring IPSEC VPNs between sites on the UC520......................................................... 132!
LAB 8B: UC520 Multi-Site Setup.......................................................................................................... 133!
APPENDIX A: Reset to factory default ................................................................................................. 146!
APPENDIX B: Key System w/ Voicemail............................................................................................. 147!
APPENDIX C: PPPoE on the WAN ...................................................................................................... 155!
APPENDIX D: IOS Dial-peer configuration via CLI ............................................................................ 158!
APPENDIX E: Designing for a Scenario ............................................................................................... 166!
APPENDIX F: Device Manager Cross Launch...................................................................................... 167!

Cisco UC500 series Specifications

General

Brand	Cisco
Model	UC500 series
Category	VoIP
Language	English