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Learn the ease of installing the UC520 system.
Steps to configure phones and softphone for basic operation.
Configure the basic PBX system, voicemail and outbound dialplan.
Detailed steps for configuring PBX, voicemail and SIP trunk.
Configure a functional Auto Attendant system with schedules.
Ensures a basic PBX system is in place before starting.
Configure and verify monitor buttons for call monitoring.
Set up pilot number, members, and forwarding for hunt groups.
Test VVE to listen and delete messages via IP Phones.
Integrate mail client with UC500 for voicemail access.
Understand Cisco Unified CME B-ACD for call handling.
Configure B-ACD with queues, agents, and sample scripts.
Disable NAT and firewall on UC500 for SR520 security.
Set up WAN, Firewall, DMZ, NAT, IPS, and SSL VPN on SR520.
Configure basic wireless features for Wi-Fi IP phones.
Configure SPA525G phones for wireless network connectivity.
Configure internal access point and SPA525G phones using wizard.
Understand designs for small office wireless deployments.
Sample configuration for IPSEC VPNs between sites.
Configure multi-site deployment for inter-site dialing.
Steps to network UC520s for multi-site PBX and dialing.
Procedure to restore UC500 to its factory default state.
Configure Key System with voicemail, intercom, and paging features.
Steps for setting up Key System configuration.
Configure PPPoE on the UC500 WAN interface.
Steps to enable and configure PPPoE on the WAN interface.
Introduction to dial peers for call routing via CLI.
Show dial peer CLI configuration for call routing functionality.
Cross launch the device manager for a switch connected to UC500.
Steps to configure default browser for device manager launch.
Scenario for sales department call handling with hold options.
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