19
CLAGE
This instantaneous water heater was manufactured conscientiously and checked several times before
delivery. Should malfunctions nevertheless occur, it is usually only due to a bagatelle. First attempt
to switch the house fuses off and on again in order to reset the electronics. Next, try to remedy the
problem with reference to the following table. In doing so, you will avoid unnecessary expense of
customer service assistance.
Problem Cause Solution
Water stays cold, digital
display does not light up
Master fuse tripped Renew or activate fuse
Safety pressure cut-out
tripped
Contact customer service
Water stays cold, digital
display does light up
Safety thermal cut-out
tripped
Contact customer service
Display shows error sym-
bol “screwdriver”
Control system has switched
off
Switch fuses off and on. If symbol
“screwdriver” is still indicated, con-
tact customer service
Flow rate of hot
water too weak
Outlet fitting dirty or calcified
Clean shower head, jet regulator or
sieves
Fine filter dirty or calcified
Let clean fine filter by customer
service
Selected temperature is
not reached
Water flow rate too high (Re)activate motor-driven valve
Cold water has been
added via the tap
Tap hot water only; set temperature,
check outlet temperature
Display: “inlet TEMP TOO
HIGH”
Inlet temperature exceeding
nominal temperature
Reduce inlet temperature
No response upon key
press on device
Hood is not fitted properly Refit the hood properly
Symbol “battery“ lights Flat batteries
Insert two new type AAA
batteries in the remote control
Display: “no” and appli-
ance does not response to
the remote control
Transmission range exceeded
Place the remote control closer to
the appliance, press key
Disturbance through other
radio emitters
Repeat login with different radio
channel
Display: “ - -“ and radio
symbol flashes
Registration in process
Hold the remote control in front of
the water heater
Repairs must only be carried out by author-
ised professionals.
If a fault in your appliance cannot be
rectified with the aid of this table, please
contact the service organisation of your
importer or the Central Customer Service
Department. Please have the details of the
typeplate at hand.
5. Trouble-shooting and service
CLAGE GmbH
Customer Service
Pirolweg 1 – 5
21337 Lüneburg
Germany
Tel: +49 4131 8901-40
Fax: +49 4131 8901-41
Email: service@clage.de
To Next Page
Loading...
Need help?
General
