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Clinton Electronics Connect PVM User Manual

Clinton Electronics Connect PVM
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Software Version 1.31.1
Clinton reserves the right, without notification, to make changes in product design & specification.
Connect PVM
User Manual
For models with Built-in
IP or EX-SDI cameras
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Clinton Electronics Connect PVM Specifications

General IconGeneral
BrandClinton Electronics
ModelConnect PVM
CategoryDigital Signage
LanguageEnglish

Summary

Connection Diagram IP Camera Models

IP Camera Connection Diagram

Visual guide and explanation of physical connections for IP camera models.

Connection Diagram EX-SDI Camera Models

EX-SDI Camera Connection Diagram

Visual guide and explanation of physical connections for EX-SDI camera models.

Remote Control Information

Remote Button Functions

Explains the function of each button on the remote control.

Remote Control Usage Tips

Provides helpful tips for remote operation and troubleshooting.

Initial Setup Checklist

Pre-Installation Checklist

A checklist to verify completion of required steps before proceeding with installation.

Initial Setup Process

Step 1: Start Setup

Initiating the setup process by pressing the ENTER button on the remote.

Step 2: Connect to Wifi

Selecting a Wifi network and entering the password for internet access.

Step 3: Network Test

Verifying internet connection and server ping status.

Step 4: Enter Company Code

Scanning or manually entering the company QR code for device registration.

Initial Setup Configuration

Step 5: Set Time Zone

Verifying and selecting the correct time zone for accurate content scheduling.

Step 6: Take Snapshot

Capturing a photo to verify the correct installation location of the device.

Step 7: Select Store Number

Entering and selecting the store number where the device is installed.

Step 8: Select Device Group

Choosing a device group to automatically download assigned content.

About Device

Device Information Details

Displays device name, model, serial, firmware, and network configuration details.

Date and Time Settings

Set Device Time Zone

Selecting the correct time zone from a list to ensure accurate content display.

Location Settings

Update Store Number

Changing or verifying the store number associated with the device.

Update Device Group

Changing or verifying the device group for content assignment.

Network Configuration

Configure Wifi Networks

Viewing and connecting to available Wi-Fi networks.

Toggle Wifi Connection

Turning the device's Wi-Fi connection on or off.

Configure Network Proxy

Instructions for setting up network proxy settings for internet access.

Wifi Network Connectivity

Connect to Wifi Network

Steps for connecting to available Wi-Fi networks and understanding connection status.

Manage Wifi Connection

Options to forget or disconnect from a previously connected Wi-Fi network.

Network Proxy Configuration

Proxy Configuration during On-boarding

Steps to configure network proxy settings when first setting up the device.

Proxy Configuration from Main Menu

Steps to configure network proxy settings after the device has been on-boarded.

Network Proxy Settings

Set Proxy Host and Credentials

Configuring the Host, Port, User Name, and Password for proxy settings.

Disable Network Proxy

Steps to turn off and disable the network proxy configuration.

Network Captive Portal

Captive Portal Detection

How the device automatically detects and handles captive portal networks.

Captive Portal Login Screen

Information regarding the captive portal login interface for network access.

Captive Portal Login Procedure

Complete Captive Portal Login

Steps to log in to a captive portal network using a USB mouse.

Disconnect USB Mouse

Procedure for removing the USB mouse after completing captive portal setup.

Device Maintenance

Reboot Device

Instructions on how to restart the Connect PVM device.

Perform Factory Reset

Steps to reset the device to factory defaults, including critical warnings.

Software and Content Updates

Update Digital Signage Ads

Manually fetching new digital signage content if it was not received automatically.

Software Update Procedure

Information on automatic and manual software updates for the device.

Update Error Indicator

Understanding the red cloud icon indicating a download error during updates.

Support and Troubleshooting

Contact Technical Support

Information on how to contact support and necessary details to provide.

Access Device Logs

How to retrieve device logs for technical support analysis.

Clear Device Cache

Steps to clear the device's cache to resolve media deployment issues.

Perform Internet Speed Test

Running a speed test to diagnose potential network performance problems.

Camera Settings

Retake Camera Snapshot

Procedure to retake the saved image of the camera view.

View Live Camera Feed

Displaying a live 16:9 camera view for adjustments when a test monitor is unavailable.

Adjust Camera Settings via OSD

Using the OSD menu joystick to adjust camera settings.

LED Indicators

Configure Front LED

Settings for the front yellow LED: flashing, solid, or motion-triggered.

Configure Button LED

Settings for the blue ring LED: flashing, solid, or motion-triggered.

Exit Menu

Exit Main Menu

Procedure for closing the main menu and returning to the advertising content display.