Compaq Evo D310 Getting Started

2–4 Getting Started
Basic Troubleshooting
Computer appears
locked up and will not
turn off when the
power button is
pressed.
Software control of the
power switch is not
functional.
Press and hold the power button for
at least 4 seconds until the computer
turns off.
Computer date and
time display is
incorrect.
RTC (real-time clock)
battery may need to be
replaced. Battery life is
approximately 3–5 years.
First, reset the date and time under
Control Panel
(
Computer Setup
can also be used to update the RTC
date and time). If the problem
persists, replace the RTC battery.
Refer to the
Hardware Reference
Guide
for instructions on installing a
new battery, or contact your Compaq
authorized dealer or reseller for RTC
battery replacement.
Computer powered off
automatically and the
Power LED is:
1. Flashing Red or
Yellow four times
per second, OR
2. Flashing Red or
Yellow two times
one second apart,
followed by a two
second pause, OR
3. Not flashing.
The unit temperature was
exceeded. The fan may
be blocked or not turning,
OR the heatsink is not
properly attached to the
processor.
1. Unit is in an exceedingly hot
environment. Let it cool down.
2. Ensure that computer air vents
are not blocked and internal fans
are running (i.e. power supply
fan, chassis fan, and/or
processor fan).
3. Ensure that the heatsink is
properly seated.
Contact Compaq authorized reseller
or service provider.
The unit temperature was
exceeded because the
computer was functioning
with the cover or access
panel removed.
Replace cover or access panel, and
let the computer cool down before
attempting to turn on power to the
computer.
Solving General Problems (Continued)
Problem Cause Solution

Compaq Evo D310 Specifications

General

Brand	Compaq
Model	Evo D310
Category	Desktop
Language	English