Compaq Evo D310 Getting Started

Getting Started 2–5
Basic Troubleshooting
Computer appears to
pause periodically.
Network driver is loaded
and no network
connection is
established.
Establish a network connection, or
use Computer Setup or Windows
Device Manager to disable the
network controller.
Cannot remove
computer cover or
access panel.
Smart Cover Lock,
featured on some
computers, is locked.
Unlock the Smart Cover Lock using
Computer Setup (F10 Setup).
The Smart Cover FailSafe Key, a
device for manually disabling the
Smart Cover Lock, is available from
Compaq. You will need the FailSafe
Key in case of a forgotten password,
power loss, or computer malfunction.
Poor performance is
experienced.
Processor is hot. 1. Make sure the airflow to the
computer is not blocked.
2. Make sure the fans are
connected and working properly
(some fans only operate when
needed).
3. Make sure the processor
heatsink is installed properly.
Cursor will not move
using the arrow keys
on the keypad.
The
Num Lock
key may
be on.
Press the
Num Lock
key. The Num
Lock light should not be on if you
want to use the arrow keys.
Blank monitor screen. Monitor is not turned on
and the monitor light is
not on.
Turn on the monitor and check that
the monitor light is on.
The cable connections
are not correct.
Check the monitor cable connection
from the monitor to the computer to
the appropriate connector, and to the
electrical outlet.
If you have an AGP card installed,
ensure that the monitor is connected
to the AGP card.
Solving General Problems (Continued)
Problem Cause Solution

Compaq Evo D310 Specifications

General

Brand	Compaq
Model	Evo D310
Category	Desktop
Language	English