2–6 Getting Started
Basic Troubleshooting
Blank monitor screen.
(continued)
Computer is in
Stand By
mode.
Press the power button to resume
from
Stand By
mode.
System ROM is bad;
system is running in
Failsafe Boot Block mode
(indicated by one long
beep and three short
beeps).
Reflash the ROM using a ROMPaq
diskette. See the “Failsafe Boot
Block ROM” section of the
Desktop
Management Guide
for more
information.
The energy saver feature
has been enabled.
Press any key or click the mouse
button and, if set, type your
password.
The RGB (Red, Green,
Blue) input switch on the
monitor is incorrectly set.
Set the monitor’s RGB input switch
to 75 ohms and, if there is a sync
switch, set it to external.
You are using a
fixed-sync monitor and
it will not sync at the
resolution chosen.
Be sure that the monitor can accept
the same sweep rate as the
resolution chosen.
The VGA/BNC selector
switch is not properly set.
Set the selector switch to agree with
the cable connection.
SCSI hard drives are
not recognized after
being installed when
running under
Windows NT.
SCSI drivers were not
installed on the system
prior to the Windows NT
installation.
Install the SCSI drivers on your
system first, then install
Windows NT.
To download SCSI drivers for your
Compaq system, visit the Compaq
Web site at
http://www.compaq.com/support.
For information on installing SCSI
drivers, see the
Troubleshooting
Guide
Appendix E, “Installing SCSI
Drivers for Windows NT Installation.”
Solving General Problems
(Continued)
Problem Cause Solution
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