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5.0 CUSTOMER SERVICE
5.1 Assistance and Repair
If you need technical assistance regarding the use or application of this
product, or you encounter a problem that requires servicing or repair, contact
ConMed Linvatec Customer Service at 800-237-0169 or your ConMed
Linvatec Sales Representative. Outside the U.S. contact your local ConMed
Linvatec Representative.
Report any events involving injuries or malfunctions to the ConMed Linvatec
Regulatory Product Support Department.
Returning products for any reason requires an authorized Service Request
(S.R.) number prominently displayed on the box and included on all
paperwork. Refer to this number if making inquiries about the repair status.
Please call ConMed Linvatec Customer Service and provide the following
information to obtain an S.R. number prior
to returning any product for
repair:
• Product Number
• Serial Number/Lot Number
• Reason for Return
• Original Invoice Number
• Date of Purchase
• Detailed description of the problem
ConMed Linvatec
Attn.: Customer Service Dept.
11311 Concept Boulevard
Largo, Florida 33773-4908 USA
Customer Service
(within U.S.) Phone: 800-237-0169
FAX: (727)-399-5256
(outside U.S.) Phone: +1 (727)-392-6464
FAX: +1 (727)-397-4540
ConMed Linvatec Regulatory Product Support
(within U.S.) Phone: 800-325-5900
(outside U.S.) Phone: +1 (727)-392-6464
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