EM 6400 User Manual v03.02. – d12
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1.GENERAL
1.1.Customer Service and Support
Questions? Difficulties? We’re here to help. Customer service and support is available via
email at support@conzerv.com
. Please include the model, serial number and a description
with which we can re-create the problem at our Support Centre. You can shorten this time by
also including necessary settings, the wiring diagram and the particular readings, which
uniquely identify the problem.
Toll free phone support is available in some countries. For the latest phone number list please
visit www.conzerv.com
1.2.Product Warranty
CONZERV warrants all products to be free from defects in material, workmanship and title and will be
of the kind and quality specified in CONZERV’s written description in the manual. The foregoing shall
apply only to failures to meet said warranties, which appear within one year from the date of shipping.
During the warranty period, CONZERV will, at its option, either repair or replace any product that
proves to be defective. Please see the LIMITED WARRANTY CERTIFICATE provided with the
product for further details.
1.3.Limitation of Warranty
This warranty does not apply to defects resulting from unauthorized modification, misuse or
use for any reason other than electrical power monitoring.
OUR PRODUCTS ARE NOT TO BE USED FOR PRIMARY OVER-CURRENT
PROTECTION. ANY PROTECTION FEATURE IN OUR PRODUCTS IS TO BE
USED FOR ALARM OR SECONDARY PROTECTION ONLY.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. CONZERV SHALL NOT BE LIABLE
FOR ANY PENAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING FROM ANY AUTHORIZED OR UNAUTHORIZED USE OF ANY
CONZERV PRODUCT. LIABILITY SHALL BE LIMITED TO THE ORIGINAL
COST OF THE PRODUCT SOLD.
1.4.Statement of Calibration
Our instruments are inspected and tested in accordance with specifications published by an independent
testing facility. The accuracy and calibration of our instruments are traceable to the National Institute
of Standards and Technology through equipment that is calibrated at planned intervals by comparison
to certified standards.
1.5.Disclaimer
The information presented in this publication has been carefully checked for reliability; however, no
responsibility is assumed for inaccuracies. The information contained in this document is subject to
change without notice.