43
PROBLEM POSSIBLE CAUSE SOLUTION
Unable to
maintain a
rolling boil or
will not cook
fast enough
Using improper
cookware.
Use pans with flat bottoms and that
match the diameter of the cooktop
element selected. See the "Using The
Proper Cookware" section.
Using large
cookware without
lid.
Large pots and pans can lose a lot
of heat from the top. Cover pot or
pan with a lid to retain heat better.
Areas of
discoloration
on the
cooktop
Food spillovers not
cleaned before next
use.
See the "Cleaning" section.
Cooktop is not
cleaned thoroughly.
See the "Cleaning" section.
Mineral deposits
from water and
food.
Remove using a glass-ceramic
cooktop cleaning crème. Use
cookware with clean, dry bottoms.
Scratches or
abrasions on
cooktop
surface
Coarse particles
such as salt or sand
between cooktop
and utensils can
cause scratches.
Be sure the cooktop surface and
bottoms of utensils are clean before
using. Small scratches do not affect
cooking and will become less visible
with time.
Cookware with
rough bottom has
been used.
Use smooth, flat-bottomed
cookware.
Cleaning materials
not recommended
for glass-ceramic
cooktop have been
used.
See the "Cleaning" section.
Metal marks
Scraping of metal
utensils on cooktop
surface.
Do not slide metal utensils on
cooktop surface. Use a glass-
ceramic cooktop cleaning crème to
remove the marks. See the
"Cleaning" section.
Brown
streaks or
specks
Boilovers are
cooked onto
surface.
Use a blade scraper to remove soil.
See the "Cleaning" section.
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