Talos Operation and Service Guide
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Synq Simplifi App
Our simple app features troubleshooting and video tutorials for common vending errors, in
addition to providing easy-to-use configuration and diagnostic tools.
Troubleshooting with the Synq App
When in range of Synq enabled vendors, our beacon technology allows you to quickly
review the health of your machines. The clean design and at-a-glance icons greatly reduce
the time spent on service calls.
Each vendor is listed with its serial number and a colored icon indicating its general health.
Green is healthy, yellow is needs attention and red is out of service.
Tapping any vendor on the list gives access to all alarms from all its peripherals, allowing the
technician to quickly identify problems. Each alarm is listed in priority order, with simple one-
line descriptions of each alarm:
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