1.3.2 CradleCare – Access the Experts 24/7
Cradlepoint understands how important and critical network uptime is to your business. We have a knowledgeable enterprise
technical support staff that is available anytime via phone, chat, or email to protect your investment. Our experts will expedite issue
resolution and provide flexible device-by-device solutions to help maximize operational efficiency. This allows you to dedicate more
time to what’s important: your business.
SUPPORT
• CradleCare Support Agreement: 24/7 technical support, software upgrades, and advanced hardware exchange – 1-, 3-,
and 5-year options
• CradleCare Extended Warranty: extends the standard warranty to 3 or 5 years
ON-SITE SERVICES
• CradleCare Standard 3G/4G Site Survey: Comprehensive carrier analysis for optimal performance
• CradleCare Standard Installation: Deploy the experts to ensure a successful installation
Learn more at http://www.Cradlepoint.com/products/cradlecare.