Operators Manual 41
A FR ES H AP PR OA CH TO V EN DI NG
Section 10 - Error Messages and Simple Problem Solving
Fault Possible Cause Remedy
Carbonated drinks not “fizzy” CO2 gas bottle empty
Check and if necessary
replace
Paper fed brewer unit
jamming
Incorrect paper fitted
Filter paper loaded incorrectly
Paper fouling on brewer
guard
Remove and fit correct
90mm filter paper
Reload paper and ensure
that it feeds correctly
Adjust brewer guard
DO NOT REMOVE
Brewer wiper arms not
removing coffee/tea waste.
(Paperless freshbrew only)
Brewer chambers refitted
incorrectly after cleaning
Refit brewer chambers
ensuring that wiper lugs
are located correctly
ʻSelection Not Availableʼ on
LCD and machine will not
vend coffee based drinks
(B2C machines)
Waste counter has reached
maximum number of vends
dispensed through CoEx®
brewer
Empty coffee waste bin and
reset waste counter.
(see 4.12 for details)
10.3 Machine Leaking
Should the machine develop a leak, switch off the mains water supply at the stop-tap and if safe to
do so, switch off the mains electricity supply. Contact your machine supplier for further assistance.
Safety First! Do not attempt to repair the machine yourself.
Section 11 - Decommisioning Your Machine
1. Should the machine need to be shut down for short periods, for example over a long
weekend, no special treatment is required. The machine should be thoroughly cleaned
before the site is closed down and on return it is advisable to vend each drink type to
ensure correct operation and to “freshen up” the machine.
2. If the machine is to be moved or transported, remove all ingredients and thoroughly
clean the machine. Contact the supplier of the machine as only fully trained service
engineers are authorised to carry out the decommissioning of a machine.
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