Listen to the message
Note:
1) If you would like using this function, you must write correct email address in "extension
settings"
2) You need configure SMTP and Email model in【VoiceMail】, please check the details
in the following chapter【VoiceMail】
3.8 Call Queue
3.8.1 Create Agent
Check agent in the 【Extension Settings】---【Advanced Options】, then assign agent and
Ring Strategy in 【Call Queue】, please learn from the following configuration interface:
Item Explanation
Queue Number
This option defines the extension number that may be
dialed to reach this Queue.
Queue Name This option defines a name for this Queue, eg. "Sales"
Ring Strategy
RingAll -- Ring All available Agents until one
answers(default).
RoundRobin -- Take turns ringing each available Agent.
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