Trouble Shooting
If you are uncertain about whether your appliance is working properly, this does not automatically mean there is a defect. Try
to deal with the problem yourself first by checking the points mentioned below: If the recommendations below do not solve your
problem, call our service department.
• Is the plug in the socket?
• Is the door closed properly?
• Is the fuse in the fuse box faulty?
• Are the power settings and times set properly?
• Are there objects in the microwave that shouldn't be there?
• Did you use the correct kitchen utensils?
• Are the ventilation openings blocked?
• Has the food been defrosted sufficiently?
• Did you turn over or stir the food during preparation?
• Is the child lock activated?
▶
SPARKS IN THE MICROWAVE
If you see sparks in the microwave, turn the microwave off immediately. Sparks can be caused by:
• metal or aluminium foil that touches the interior of the microwave;
• aluminium foil that is not correctly covering the food (points that stick up act as an antenna);
• metal from a closing strip or tableware with metallic edges;
• recycled paper that contains small metal particles.
▶
ERROR CODES
TEMPERATURE TOO HIGH The temperature is too high for the defrost/oven
function at 40 °C: the microwave has to cool down first.
ERROR 2 Temperature too high or temperature sensor faulty;
call the service department.
ERROR 3 Temperature sensor not connected; call the service
department.
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