Problem Symptoms and Measures SiBE121135_A
153 Service Diagnosis
2. Problem Symptoms and Measures
Problem Symptom Check Item Details of Measure
Reference
Page
None of the units operates. Check the power supply. Check if the rated voltage is supplied. —
Check the types of the indoor units. Check if the indoor unit type is compatible with
the outdoor unit.
—
Check the outdoor temperature. Heating operation cannot be used when the
outdoor temperature is 18°CWB or higher, and
cooling operation cannot be used when the
outdoor temperature is below –10 ~ 10°CDB
(depending on the model).
—
Diagnose with remote controller
indication
— 167
Check the remote controller
addresses.
Check if address settings for the remote
controller and indoor unit are correct.
253
Operation sometimes
stops.
Check the power supply. A power failure of 2 to 10 cycles can stop air
conditioner operation. (Operation lamp OFF)
—
Check the outdoor temperature. Heating operation cannot be used when the
outdoor temperature is 18°CWB or higher, and
cooling operation cannot be used when the
outdoor temperature is below –10 ~ 10°CDB
(depending on the model).
—
Diagnose with remote controller
indication.
— 167
Some indoor units do not
operate.
Check the type of the indoor units. Check if the indoor unit type is compatible with
the outdoor unit.
—
Diagnose with remote controller
indication
— 167
Heating operation is not
available.
Check the model type setting of the
remote controller.
Make sure that the setting is for the heat pump
model type.
253
Units operate but do not
cool, or do not heat.
Check for wiring and piping errors in
the connection between the indoor
and outdoor units.
Conduct the wiring/piping error check described
on the product diagnosis nameplate. —
Check for thermistor detection errors. Check if the thermistor is mounted securely. —
Check for faulty operation of the
outdoor electronic expansion valve.
Set all the units to cooling operation, and
compare the temperatures of the liquid pipes to
see if the each outdoor electronic expansion
valve works.
—
Diagnose with remote controller
indication.
— 167
Diagnose by service port pressure
and operating current.
Check for refrigerant shortage.
200
Large operating noise and
vibrations
Check the output voltage of the
power module.
—240
Check the power module. — —
Check the installation condition. Check if the required spaces for installation
(specified in the installation manual) are
provided.
—