DataCard CD820 User Reference Guide

Datacard CD820 User Reference Guide Common LCD Messages
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Common LCD Messages
The printer front panel displays printer messages or condions as they are issued.
This secon describes some of the common messages that may display.
Refer to “The CD820 Card Printer” on page 3 for the locaon of the system
components.
102: Card not in position
Cause: The card is not posioned correctly in the printer.
1. Unlock the printer and open the printer cover.
2. Remove the ribbon cartridge.
3. Turn the manual advance knob to remove the card.
4. Replace the ribbon cartridge.
5. Close and lock the printer.
6. Press the USER buon and send the card to print again.
Refer to “Clean the Printer” on page 8 for more informaon.
103: Printer problem
Cause: The printer had an error.
1. Press and hold the printer POWER buon to power o the printer.
2. Press the POWER buon again to power on the printer.
104: Critical problem
Cause: The printer has a serious error. The card will be canceled.
1. Press the POWER buon to power o the system.
2. Request service.
The system must remain powered o.
105: Magstripe data error
Cause: The printer could not verify the magnec stripe data wrien to the card.
1. Use magnec stripe cards that match the printer sengs.
2. Make sure that the cards are posioned in the printer correctly.
3. Press the USER buon on the printer and send the card to print again.
Refer to “Load Cards” on page 11 for more informaon.
110: Print ribbon out or missing
Cause: The printer does not have a usable ribbon.
1. Unlock the printer and open the printer cover.
2. Remove the ribbon cartridge.
3. Install a new ribbon and cleaning sleeve.
4. Replace the cartridge.
5. Close and lock the printer.
Follow your company policy to discard used ribbon containing condenal data.
Refer to “Load the Print Ribbon” on page 12 and “Replace the Cleaning Sleeve”
on page 13 for more informaon.
111: Card not picked
Cause: The printer did not pick a card from the input hopper.
1. Unlock the printer and open the input hopper.
2. Add or reposion cards.
3. Close the hopper and lock the printer.
4. Press the USER buon to clear the message and complete the card.
Refer to “Load Cards” on page 11 and “Clean the Mul-Hopper Rollers” on
page 10 for more informaon.
112: Card hopper empty
Cause: The printer did not detect cards in the input hopper.
1. Add cards to the input hopper.
2. Press the USER buon to clear the message.
Refer to “Load Cards” on page 11 for more informaon.

DataCard CD820 Specifications

General

Brand	DataCard
Model	CD820
Category	Printer
Language	English