DataCard CE870

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Datacard

®

CE870

™

Instant Issuance System

User’s Guide

January 2017

Part No. 527260-001, Rev. H

Table of Contents

Other manuals for DataCard CE870

Installation And Administrator's Guide130 pages

User Reference Guide13 pages

Quick Install Guide24 pages

Questions and Answers:

S
Stephanie FreemanSep 23, 2025
What to do if application sent track data for a track not supported by the magnetic stripe module on DataCard CE870 Printer?
- R
  Rebecca LaneSep 23, 2025
  Verify the type of magnetic stripe option in the DataCard printer. If the printer label indicates a 3-track ISO module, you can send data for tracks 1, 2, and 3. If the printer label indicates a single-track JIS module, you can send data for track 1. The magnetic stripe option and cards must be capable of accepting and encoding each track of data sent by the card production software.
J
Jessica HoodAug 25, 2025
What to do if one or more lines appear on the card from DataCard CE870?
- E
  Eric BruceAug 25, 2025
  If one or more lines appear on the card when using your DataCard Printer, it may be due to a dirty or damaged printhead. Clean the printhead to resolve this issue.
A
Allison LaneAug 25, 2025
Why is the printing very light on my DataCard CE870 Printer?
- D
  Daniel GoodmanAug 26, 2025
  If the printing is very light on your DataCard Printer, there are several possible causes: * The print ribbon may be loaded incorrectly; remove and reinstall it correctly. * The card may have been previously printed and has a topcoat on it; use only new cards. * The printhead power might be too low; log in to the Printer Manager as a WebAdmin, open the Printer Settings > Print menu, increase the YMC Power setting, and click Set Current to save your changes.
L
Lee DeanAug 27, 2025
Why is part of the printed image discolored on DataCard CE870 Printer?
- S
  sabrina35Aug 27, 2025
  Discoloration in printed images from your DataCard Printer can arise from a few factors: * Cards may have fingerprints or dirt; handle cards carefully. * A signature panel might be on the other side of the card; design the card to avoid printing photos over signature panel residue. * The rollers could be dirty, or the card packaging may contain debris; run a cleaning card and use cards that meet the printer's requirements.
L
Leroy MirandaAug 27, 2025
Why does the printed card have small unprinted areas from DataCard CE870?
- A
  Andrew PadillaAug 27, 2025
  Small unprinted areas on cards printed with your DataCard Printer can result from: * Scratches on unprinted cards; handle cards carefully. * Embedded particles, an uneven surface, or burrs on the card edge; use cards meeting the printer's requirements. * Dirty rollers or debris in the card packaging; run a cleaning card.
O
obarnesSep 14, 2025
Why topping foil is very light on DataCard CE870 Printer?
- M
  Mrs. Penny BakerSep 14, 2025
  If the topping foil is very light on your DataCard Printer, load the topping foil correctly. Contact your system administrator to adjust the temperature of the topper mechanism.
C
Christine HarrisSep 12, 2025
Why printing is uneven or is missing in some areas on DataCard CE870?
- T
  Taylor GilbertSep 12, 2025
  If printing is uneven or missing in some areas on your DataCard Printer, the monochrome (K) power setting is too low. Increase the monochrome intensity to find a balance between printing all card data and causing wrinkles.
A
Andrew MartinSep 13, 2025
How to load cards correctly in DataCard Printer?
- C
  cheryl93Sep 13, 2025
  Load ISO cards with the magnetic stripe (back side) facing down and to the right in your DataCard Printer.
R
Ryan SmithSep 5, 2025
What to do if one color panel is not aligned correctly with other color panels on DataCard CE870?
- W
  Wendy DuarteSep 5, 2025
  If one color panel is not aligned correctly with other color panels on your DataCard Printer, it could be due to the following: * The cards are slipping in the track; run a cleaning card. * The cards are not the correct size for the printer; use cards that meet the size requirement for the printer.
Q
qreynoldsSep 2, 2025
Why does the print quality change from the previous card on DataCard CE870?
- P
  pzamoraSep 2, 2025
  The print quality changes from the previous card, because the ribbon type was changed while card jobs were in the printer queue. Allow all queued jobs to complete before changing the type of ribbon in the DataCard printer. Changing to a ribbon of the same type does not affect printing.

DataCard CE870 Specifications

General

Brand	DataCard
Model	CE870
Category	Printer
Language	English

Summary

Chapter 1: Introduction

About This Manual

Provides an overview of the manual's content and purpose.

Intended Audience

Identifies the target users and their responsibilities for operating the system.

Technical Support Contact Information

Lists contact information for technical assistance for the Datacard system.

System Components

Printer Component (Top, Front, Right Side)

Details the physical parts of the printer component from top, front, and right.

Printer with Multi-Hopper

Card Hoppers H1 through H6

Details the six input hoppers in the multi-hopper system for card loading.

Multi-Hopper Cover

Describes the cover used to access the multi-hopper system for loading cards.

Loading Cards into Input Hopper

Single Hopper System

Instructions for loading cards into a single hopper.

Multi-Hopper System

Instructions for loading cards into a multi-hopper system.

System Cleaning Procedures

Single Hopper System

Procedures for cleaning the system in a single hopper configuration.

Card Appearance Troubleshooting

Print Troubleshooting

Troubleshoots issues related to the appearance of printed cards.

System Messages and Conditions

Messages on the Printer LCD

Lists and explains messages displayed on the printer's LCD panel.

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