CE870 Instant Issuance System User’s Guide 63
Messages and Conditions
When the system cannot process the card sent, it issues a condition. Conditions display on the
LCD panel on the front panel of the printer. Refer to the following for more information:
Messages on the Printer LCD
Messages from Printer Manager on page 66
Other Messages on page 66
Messages on the Printer LCD
All messages are associated with a print job. The system issues messages that focus on recovering
from problems.
The printer LCD panel displays a message number and a short description for each message.
If more than one message was issued, the next message displays after you correct the
problem and press the U
SER button.
The lights on the front panel flash while messages display on the LCD panel:
The USER light flashes quickly (every 1/2 second) for hardware errors; green for a
condition in the embosser or amber for a condition in the printer.
The USER light flashes amber at a medium rate (every second) for all other system
problems. It can be accompanied by flashing supply and card lights.
The supply and card lights flash quickly (every 1/2 second); green for problems in the
embosser and amber for problems in the printer.
No. LCD Message User Light Supply Light Card Light
– Close and lock doors Color Cycle Off Off
100 Request not supported Amber Flash Off Off
101 Job could not complete Amber Flash Off Off
102 Card not in position Off Off Amber Flash
103 Printer problem Amber Flash Off Off
104 Critical problem Amber Flash Amber Flash Amber Flash
105 Magstripe data error Amber Flash Off Off
106 Magstripe data not found Off Off Amber Flash
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