DataCard CE870

CE870 Instant Issuance System User’s Guide 51
Chapter 5: Troubleshooting
This chapter details user procedures to recover from errors that may
occur with the system.
Use the following information to help you identify and fix basic issues that can occur when
printing. Also refer to your CardWizard documentation for additional troubleshooting
information.
The section starts with an overview of card production and printer issues you may encounter:
 Locate a Problem Within the Card Production System on page 52
 Locate a Problem with Basic Printer Functions on page 52
 Tools for Troubleshooting on page 53
This section also describes troubleshooting for the following:
 Installation Problems on page 54
 Card Appearance on page 55
 Magnetic Stripe Problems on page 58
 Use Advanced Troubleshooting Tools on page 59
 Card Jams on page 60
 Repair Broken Indent Ribbon or Topping Foil on page 62
 Messages and Conditions on page 63
 Respond to Messages on page 66