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DataCard CE870 - User Manual

DataCard CE870
92 pages
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Datacard
®
CE870
Instant Issuance System
User’s Guide
January 2017
Part No. 527260-001, Rev. H

Table of Contents

Other manuals for DataCard CE870

Questions and Answers

  • J
    Jimmy FinleySep 9, 2025
    How to configure DataCard CE870 with correct network address?
    • P
      patrickstevensonSep 9, 2025
      If the DataCard Printer is not configured with the correct network address, make sure that the server name or IP address has been entered in the Port Settings or Configure Port dialog box on the computer.
  • L
    Leslie HammondSep 8, 2025
    What to do if DataCard CE870 Printer displays Ready but is not available?
    • S
      Shannon EvansSep 8, 2025
      Follow your network troubleshooting procedures to isolate and test each component of the computer-to-printer communication link. Verify the computer-to-network connection by accessing a network resource, such as a network drive. The network administrator can test communication between a server and the DataCard printer. Make sure that the user is logged in to the network.
  • R
    Robert BriggsSep 7, 2025
    Why is all color printing darker than intended on DataCard Printer?
    • F
      friedmanlarrySep 7, 2025
      If all color printing is darker than intended on your DataCard Printer, color adjustment is too dark. Change the color adjustment settings.
  • B
    brownveronicaAug 22, 2025
    How to fix blurred printing on DataCard CE870?
    • D
      Dr. Amanda SuttonAug 22, 2025
      Blurred printing on your DataCard Printer can stem from several issues: * The cards may have a matte finish instead of glossy; use cards that meet the printer's requirements. * The rollers might be dirty; run a cleaning card. * The printhead could be dirty; clean the printhead.
  • R
    Ryan SmithSep 5, 2025
    What to do if one color panel is not aligned correctly with other color panels on DataCard CE870?
    • W
      Wendy DuarteSep 5, 2025
      If one color panel is not aligned correctly with other color panels on your DataCard Printer, it could be due to the following: * The cards are slipping in the track; run a cleaning card. * The cards are not the correct size for the printer; use cards that meet the size requirement for the printer.
  • C
    Cathy EdwardsSep 3, 2025
    Why color printing on top of a black background does not appear on the card from DataCard CE870 Printer?
    • S
      Sherry HarrisSep 3, 2025
      If color printing on top of a black background does not appear on the card from your DataCard Printer, it’s because the black panel of the ribbon is printing over the color panels. Change the 100% black background to a color near black, so that it prints using the YMC (color) panels of the print ribbon for best results.
  • Q
    qreynoldsSep 2, 2025
    Why does the print quality change from the previous card on DataCard CE870?
    • P
      pzamoraSep 2, 2025
      The print quality changes from the previous card, because the ribbon type was changed while card jobs were in the printer queue. Allow all queued jobs to complete before changing the type of ribbon in the DataCard printer. Changing to a ribbon of the same type does not affect printing.
  • M
    Matthew MatthewsSep 1, 2025
    What to do if card has dirt or damage on the magnetic stripe of DataCard CE870 Printer?
    • M
      melindajohnsonSep 1, 2025
      Encode and send a new card to the DataCard printer. If an error message displays indicating a magnetic stripe problem, run a cleaning card to clean the magnetic stripe head.
  • S
    Shannon TurnerAug 31, 2025
    Why indent characters are very light on DataCard CE870 Printer?
    • R
      rachel60Aug 31, 2025
      If the indent characters are very light on your DataCard Printer, load the indent ribbon correctly. Contact your system administrator if the problem continues.
  • D
    Dominic HughesAug 30, 2025
    Why text has broken (partly printed) characters on DataCard CE870 Printer?
    • A
      Ann WashingtonAug 30, 2025
      If text has broken (partly printed) characters on your DataCard Printer: * If the card does not include a bar code, increase the monochrome intensity. * If the card includes fine text and bar codes, change the text to improve printing.

Summary

Chapter 1: Introduction

About This Manual

Provides an overview of the manual's content and purpose.

Intended Audience

Identifies the target users and their responsibilities for operating the system.

Technical Support Contact Information

Lists contact information for technical assistance for the Datacard system.

System Components

Printer Component (Top, Front, Right Side)

Details the physical parts of the printer component from top, front, and right.

Printer with Multi-Hopper

Card Hoppers H1 through H6

Details the six input hoppers in the multi-hopper system for card loading.

Multi-Hopper Cover

Describes the cover used to access the multi-hopper system for loading cards.

Loading Cards into Input Hopper

Single Hopper System

Instructions for loading cards into a single hopper.

Multi-Hopper System

Instructions for loading cards into a multi-hopper system.

System Cleaning Procedures

Single Hopper System

Procedures for cleaning the system in a single hopper configuration.

Card Appearance Troubleshooting

Print Troubleshooting

Troubleshoots issues related to the appearance of printed cards.

System Messages and Conditions

Messages on the Printer LCD

Lists and explains messages displayed on the printer's LCD panel.

DataCard CE870 Specifications

General IconGeneral
BrandDataCard
ModelCE870
CategoryPrinter
LanguageEnglish

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