WP
4
PotentiaMeter
Repair Instructions
55
the problem.
Ship to:
Decagon Devices Inc.
ATTN: Repair Department
950 NE Nelson Court
Pullman, WA 99163
Repair Costs
Manufacturer’s defects and instruments within the
one-year warranty will be repaired at no cost. For
non-warranty repairs (including cleanings for instru-
ments in their warranty period), costs for parts,
labor, and shipping will be billed to you. We have a
$50 minimum repair charge. An extra fee will be
charged for rush work. Decagon will provide an
estimated repair cost, if requested.
Loaner Service
We have loaner instruments that can be provided
while your instrument is being serviced. There is,
however, a limited number of loaner instruments.
They are granted on a “first-come-first-served” basis.
This service is in place to help you if your WP4 or
WP4-T needs service during critical operations.
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