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Defender 21000 Series User Manual

Defender 21000 Series
79 pages
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21000 Series
4ch, 8ch DVR System
User Manual
v2

Table of Contents

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Defender 21000 Series Specifications

General IconGeneral
Video OutputHDMI, VGA
Remote ViewingYes
Video CompressionH.264
Motion DetectionYes
Recording Resolution1080p
Maximum HDD Capacity6TB
Mobile App SupportYes
Channels4
Hard Drive CapacityUp to 6TB
Operating System CompatibilityWindows, macOS
Network ConnectivityEthernet
USB Ports2

Summary

Important Safety and Setup Information

Do Not Return This Product to the Store

Customer support contact information and policy for assistance before returning.

Warranty Information

Details regarding the product's one-year warranty coverage against defects.

Warranty Terms

Specific conditions, limitations, and exclusions of the product warranty.

Thank You and Default Password

Default Password Information

Information on default username and password, and security recommendations.

Buttons and Connections

Powering On the DVR

Steps to safely power on the DVR unit.

Function Toolbar

Record Search Function

Initiates the search for previously recorded footage.

Basic Setup Procedures

Display Setup Configuration

Configures camera display settings like names, positions, and visibility.

Privacy Zone Configuration

Defines areas on camera feeds to exclude from recording.

Record Setup Options

Configures recording parameters for cameras, modes, and quality.

Schedule Tab for Recording

Configures recording schedules based on time or motion detection.

Record Schedule Setup

Sets up continuous or motion-triggered recording schedules.

Mainstream Tab Settings

Adjusts mainstream recording quality parameters like resolution and FPS.

Search Functionality

Accesses menu to search for recorded footage by date and time.

Playback Tab Guide

Guides on searching and playing back recorded video by date and time.

Event Search Tab

Views a list of recorded events, allowing filtering and backup.

Backup Tab Instructions

Instructions for backing up footage to external devices and conversion.

Network Setup Procedures

Network Tab Configuration

Configures network settings for online viewing and connectivity.

Connecting DVR to Router

Step-by-step guide to connect the DVR to a network router.

Finding Your DVR's IP Address

Explains how to locate and record the DVR's IP address for network access.

DDNS Setup

Sets up Dynamic Domain Name Service for dynamic IP addresses.

Email Notification Setup

Configures email notifications for events like motion detection.

Manual Networking Setup Guide

Guides on manual network configuration and port forwarding.

Connection Troubleshooting

Troubleshooting steps for connection issues and browser problems.

Mobile Viewing Setup

Downloading the ClearVu App

Instructions for downloading the ClearVu mobile application.

Add Device Using QR Code

Steps to add a DVR to the app using a QR code.

Add Device Using IP Address

Steps to add a DVR to the app using its IP address.

Device Setup and Configuration

Alarm Setup Options

Configures alarm settings, buzzer notifications, and email alerts.

Device Setup Menu

Manages hard drive and PTZ camera configurations.

Format Hard Drive (HDD)

Erases all data on the DVR's hard drive.

Format USB Drive

Erases all data on a connected USB drive.

System Setup Configuration

Configures system-wide settings like date, time, language, and protocols.

General Tab Settings

Adjusts date, time, language, and DST settings.

Network Time Protocol (NTP)

Synchronizes DVR time with internet time servers.

Users Tab Management

Manages user accounts, passwords, and permission levels.

Default Settings Restoration

Restores DVR settings to factory defaults.

Shut Down Procedure

Procedure for safely powering down the DVR.

Events Tab Configuration

Configures event notifications and alarm settings.

Playback Functions

Record Search Tab

Finds and plays recorded footage by date and time.

Event Search Tab

Views a list of recorded events, allowing filtering and backup.

Playback Through DVR

Controls for viewing footage directly on the DVR.

Computer Playback Setup

Instructions for installing and using playback software on a computer.

Online Software Access

Logging Into Online Software

Steps to access the DVR via online viewing software and login.

Live Mode Viewing

Viewing live camera feeds through the online software interface.

Playback via Online Software

Searching and viewing recorded footage via the online interface.

Remote Settings - Online Setup

Adjusting DVR settings remotely through the online interface.

Remote Recording Configuration

Remote recording configuration and schedule management.

Remote Network Settings

Remote network settings management.

Remote Email Settings

Remote configuration of email notification settings.

Remote Alarm (Motion) Settings

Remote management of motion detection alarms.

Troubleshooting Common Issues

Mouse Not Working

Troubleshooting steps if the mouse is unresponsive.

Remote Control Not Working

Troubleshooting steps for remote control issues.

Rapid HDD Fill-Up

Tips for managing HDD space and reducing fill-up rate.

Schedule Recording Errors

Resolving issues with scheduled recording not functioning correctly.

Choppy Playback Video

Tips for improving choppy video playback quality.

Missing Camera Feeds

Troubleshooting steps for missing camera feeds on the monitor.

Lost Video Footage Diagnosis

Steps to recover or diagnose lost video footage.

Recording Issues with Visible Images

Troubleshooting recording issues when images are visible.

IP Address Acquisition Issues

Resolving problems with the DVR obtaining an IP address.

Missing Network Information

Troubleshooting missing network information on the DVR screen.

External IP Address Viewing

Troubleshooting remote viewing using an external IP address.

Remote Internet Connection Issues

Resolving issues with remote internet connection to the DVR.

Browser Freezing and Playback

Troubleshooting browser freezing and playback issues.

Choppy Live Online Video

Improving choppy video quality during live online viewing.

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