What to do if my Defy DHD398 does not operate?
If your Defy Hob isn't working, start by checking the fuses in your fuse box. Replace or reset them if needed. Also, make sure the hob is properly plugged into a grounded socket.
Why does my Defy DHD398 Hob make metal noises when heating or cooling?
The metal noises from your Defy Hob while heating and cooling is normal and not a fault.
General| Hob type | Electric |
|---|---|
| Number of plates | 4 |
| Width | 580 mm |
| Hob material | Glass ceramic |
| Frequency | 50 Hz |
Illustrates and defines various warning and information icons used in the manual.
Identifies and labels components of the hob, including hotplates and controls.
Details voltage, power, dimensions, and burner specifications for the appliance.
Outlines precautions for use, supervision of children, and authorized repair procedures.
Details grounding, connection, and handling of power cables to prevent electric shock.
Warns about hot surfaces, child supervision, and risks associated with alcohol and flammable materials.
Provides guidelines on ventilation, steam cleaners, unattended cooking, and appropriate hob guards.
Specifies domestic use only and warns against improper handling and errors.
Advises on keeping children away from packaging, the appliance, and reachable items.
Covers worktop requirements, safety distances, and preparation for installation.
Addresses heat management and material resistance for mounting cabinets.
Details compliance with regulations and connection to mains supply.
Specifies grounding, qualified electricians, and cable requirements.
Guides on connecting a power cable if not supplied, and using a qualified electrician.
Provides step-by-step instructions for physically installing the hob onto the worktop.
Advises on covering the product bottom with a wooden plate if installed in a drawer.
Instructs to connect the power cable, switch on, and check functions after installation.
Covers packaging safety, transportation guidelines, and proper disposal of the old hob.
Offers advice on efficient cooking methods, pot selection, and residual heat usage to save energy.
Guides on first-time appliance cleaning and owner responsibilities for maintaining the finish.
Provides safety warnings for cooking with oil and general advice for using the hob.
Explains how to operate and switch off the hotplates using the control knobs for desired cooking levels.
Emphasizes regular cleaning for product longevity and avoiding harsh chemicals or steam cleaners.
Provides specific instructions for cleaning the hob surface and control panel without damage.
Offers specific advice for cleaning and maintaining stainless steel surfaces, including scratch removal.
Lists typical product issues like noises or non-operation and their basic checks.
Directs users to contact the customer care line for unresolved issues or repairs.
Lists contact details and addresses for Defy service centres in South Africa and Sub-Saharan Africa.
Details the warranty period, coverage, exclusions, and conditions for repairs and service.
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