The Storage Manager Client displays the status of the SupportAssist action. A second dialog box opens when the transfer of
SupportAssist information has completed successfully.
5. Click OK.
Put the Storage Center Into Maintenance Mode
Use Dell Storage Manager to put the Storage Center into maintenance mode after sending SupportAssist data to Dell Technical Support
Services.
Steps
1. In the Summary tab, click Edit Settings. The Edit Storage Center Settings dialog box opens.
2. In the General tab, select Maintenance from the Operation Mode drop-down menu.
3. Click OK.
The Storage Center is put into maintenance mode.
Shut Down a Storage Controller
If you are replacing a storage controller, use the Dell Storage Manager to shut down the storage controller.
About this task
If the storage system has two storage controllers, shutting down one storage controller causes the Storage Center to fail over to the
other storage controller, which continues to process I/O. If the storage system has only one storage controller, shutting it down results in
a system outage.
Steps
1. Use the Dell Storage Manager to connect to the Storage Center.
2. Click the Hardware tab.
3. In the Hardware tab navigation pane, select the storage controller to shut down.
4. In the right pane, click Shut Down/Restart Controller.
The Shut Down/Restart Controller dialog box opens.
5. Select Shut Down Controller from the drop-down menu.
6. Click OK.
The selected storage controller is shut down.
Shut Down the Storage System
If you are replacing the storage system chassis or rack rails, use the Dell Storage Manager to shut down the storage system.
Steps
1. Use the Dell Storage Manager to connect to the Storage Center.
2. Select Actions > System > Shut Down/Restart.
The Shut Down/Restart dialog box opens.
3. Select Shutdown from the first drop-down menu.
CAUTION:
Shutting down the storage system results in a system outage.
4. Click OK.
After the storage system shuts down, unplug the power cables from the power supply/cooling fan modules.
Replacing SCv2000/SCv2020 Storage System Components
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