Dell OptiPlex Micro 7020 - System-Diagnostic Lights

System-diagnostic lights
This section lists the system-diagnostic lights of your OptiPlex Micro 7020.
Table 42. System-diagnostic lights
Blinking pattern
Problem description Suggested resolutionAmber White
1 1 TPM detection failure
Replace the system board.
1 2 Unrecoverable SPI Flash
Failure
Replace the system board.
1 5 EC unable to program i-Fuse
Replace the system board.
1 6 Generic catch-all for
ungraceful EC code flow
errors
Disconnect all power source
(AC, battery, coin cell) and
drain flea power by pressing
and holding down the power
button for 3~5 seconds.
2 1 CPU failure
● Run the Dell SupportAssist
or Dell Diagnostics tool.
● If the problem persists,
replace the system board.
2 2 System board failure (included
BIOS corruption or ROM
error)
● Flash latest BIOS version
● If the problem persists,
replace the system board.
2 3 No memory or RAM detected
● Confirm that the memory
module is installed
properly.
● If the problem persists,
replace the memory
module.
2 4 Memory or RAM failure
● Reset and swap memory
modules among the slots.
● If the problem persists,
replace the memory
module.
2 5 Invalid memory installed
● Reset and swap memory
modules among the slots.
● If the problem persists,
replace the memory
module.
2 6 System board or Chipset
Error
Replace the system board.
2 7 LCD failure (SBIOS message)
Replace the LCD module.
2 8 LCD failure (EC detection of
power rail failure)
Replace the system board.
3 1 CMOS battery failure
● Reset the main battery
connection.
● If the problem persists,
replace the main battery.
3 2 PCI or Video card or chip
failure
Replace the system board.
100 Troubleshooting