70 │ Troub le shooting
Product specific problems
Common
symptoms
What you
experience
Possible solutions
Screen image is too
sma
ll
Image is centered on
screen, but does not
fill entire viewing
area
• Check the Asp
ect Ratio setting in
the Display menu OSD.
• Reset the monitor to factory settings.
Cannot adjust the
monit
or with the
joystick
OSD does not
appear on the screen
• Turn Off the monitor, unplug the
power cord, plug it back, and then
turn On the monitor.
• Check whether the OSD menu is
l
ocked. If yes, move and hold the
joystick up/down/left/right for 4
seconds to unlock (for more
information, see Lock).
No input signal
wh
en user controls
are pressed
No picture, the LED
light is white
• Check the signal source. Ensure the
computer is not in the power saving
mode by moving the mouse or
pressing any key on the keyboard.
• Check whether the signal cable is
p
lugged in properly. Re-plug the
signal cable if necessary.
• Reset the computer or video player.
The picture does
no
t fill the entire
screen
The picture cannot
fill the height or
width of the screen
• Due to different video formats
(aspect ratio) of DVDs, the monitor
may display in full screen.
• Run the built-in diagnostics (see
Self-Diagnostic).