2. Check the USB device connection to the server module.
3. Swap the USB device with a working USB device.
4. Connect the USB devices to the server module by using a powered USB hub.
5. If another server module is installed, connect the USB device to that server module. If the USB device works with a different server
module, the first server module’s USB ports may be faulty. See the Getting help section.
Related References
Getting help on page 133
Troubleshooting an Internal SD Card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow
the safety instructions that are shipped with your product.
Steps
1. Enter the System Setup and ensure that the Internal SD Card Port is enabled.
2. Note the Internal SD Card Redundancy option enabled in the Integrated Devices screen of the System Setup (Mirror or
Disabled).
3. Remove the server module from the enclosure.
4. If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror mode and SD
card 1 has failed:
a. Remove the SD card from SD card slot 1.
b. Remove the SD card present in SD card slot 2 and insert it into SD card slot 1.
c. Install a new SD card in slot 2.
5. If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror mode and SD
card 2 has failed, insert the new SD card into SD card slot 2.
6. If the Internal SD Card Redundancy option in Integrated Devices screen of the System Setup is set to Disabled, replace the
failed SD card with a new SD card.
7. Install the server module in the enclosure.
8. Enter the System Setup and ensure that the Internal SD Card Port option is enabled and Internal SD Card Redundancy option is
set to Mirror mode.
9. Check if the SD card is functioning properly.
If the problem persists, see the Getting help section.
Related References
Getting help on page 133
Related tasks
Removing a hard drive or SSD on page 94
Removing a server module on page 52
Installing a server module on page 54
Troubleshooting processors
Steps
1. Remove the server module from the enclosure.
2. Open the server module.
130
Troubleshooting your system
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