Troubleshooting hard drives............................................................................................................................................. 128
Troubleshooting Solid State Drives................................................................................................................................. 129
Troubleshooting USB devices.......................................................................................................................................... 129
Troubleshooting an Internal SD Card.............................................................................................................................. 130
Troubleshooting processors............................................................................................................................................. 130
Troubleshooting the system board...................................................................................................................................131
Troubleshooting the NVRAM backup battery.................................................................................................................131
Chapter 10: Getting help.............................................................................................................. 133
Contacting Dell EMC......................................................................................................................................................... 133
Accessing system information by using QRL................................................................................................................. 133
Quick Resource Locator for M630p..........................................................................................................................134
6 Contents