Table 8. Descriptions and Corrective Actions (continued)
Tape drive or media error. The drive determined that an error occurred, but it cannot isolate
the error to faulty hardware or to the tape cartridge. Perform the appropriate action, as
described below.
v Check the cartridge type and the operation you are trying (Read or Write) to make sure it
is supported on the tape drive you are using. See Table 3 on page 18.
v Try the operation again with another cartridge. If the operation succeeds, the original
cartridge was defective. Copy data from the defective cartridge and discard it.
v If the operation fails and another drive is available, insert the cartridge into the other drive
and retry the operation.
– If the operation fails, discard the defective cartridge.
– If the operation succeeds, insert a scratch cartridge into the first drive and run the tape
drive diagnostics (see Function Code 1 in “Selecting a Diagnostic or Maintenance
Function” on page 27).
- If the diagnostics fail, contact Dell technical support.
- If the diagnostics succeed, the error was temporary.
v If the operation fails and another drive is not available, insert a scratch cartridge into the
drive and run the tape drive diagnostics (see Function Code 1 in “Selecting a Diagnostic or
Maintenance Function” on page 27).
– If the diagnostics fail, contact Dell technical support.
– If the diagnostics succeed, discard the cartridge.
Troubleshooting 39
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